FREQUENTLY ASKED QUESTIONS

Have questions about the services Above & Beyond Concepts offer? We’ve rounded up the answers to our most frequently asked questions.

Licensing

General Liability Insurance is a must for any good contractor. We carry a policy worth up to $3 million dollars, ensuring peace of mind for all our clients.

We are proud to be fully compliant with all WorkSafeBC regulations and insurance obligations.

We are fully licensed to carry out business throughout the majority of the Lower Mainland of British Columbia.

Flooring

Vinyl and laminate flooring both have wood and tile/stone visuals created by photographs rather than actual wood or stone. Vinyl is made from plastics and has either a stone polymer core or wood polymer core, while laminate floor is made from HDF wood products. Vinyl is more resistant to water spills while laminate is slightly more resistant to scratches. Both are designed for the active family.

Floor prep is essential to ensure your new floors will hold up over time. If a company indicates you do not require floor prep, enquire further with them. Floors that are uneven and have low/high spots contribute to fractures in the joints along with other issues.

Levelling needs are hard to estimate without the current floor being removed, however we can create an allowance based on industry standards, similar scope projects and square footage. We can review scenarios that may come up for replacing your flooring to ensure you are prepared. 

We do offer in-home estimates. We conduct a preliminary phone call to see if we are good fit to help with your project.

Yes we do. We take appointments, therefore please be sure to reach out before you come see us to ensure we are at the store to help you!

There are many flooring choices in the market. You want to ensure you are buying from a reputable manufacturer and that the product is stable, ensuring longevity. We have vetted our distributors and only carry premium materials that create great value and will last long into the life of your home. Be careful, there are inexpensive materials that fail easily out there. The expression “it's cheap for a reason” comes into play here!

Yes. We have extensive experience in strata buildings and are happy to work within their policies. We are also happy to provide specification sheets your strata council will require.

Above and Beyond Concepts is committed to using the highest quality materials in our projects. We offer a wide variety of materials that are eco-friendly and sourced from respected vendors.

Remodels

Yes. We are happy to provide this service to our clients. Having Above and Beyond Concepts pull a permit on your behalf will save you time. Municipal officials will often ask questions about a project before issuing a permit. Our staff are best qualified to answer these questions on your behalf, preventing hours of back and forth with officials.

Absolutely! Interior partitions that aren’t load bearing or shear walls can easily be removed. Otherwise, a support beam needs to be added.  Either way, we have a structural engineer on call to make sure your renovation is done safely.

Each home and office presents a unique set of circumstances. We will provide a schedule of work as well as a detailed scope of work. A good remodel is one handled with the utmost of care.

All of our tradespeople are fully certified with the Industry Trade Authority of BC. Like our name suggests, Above & Beyond Concepts goes the extra mile to ensure our staff deliver the highest quality services to our valued clients.

Yes. In most cases, we can arrange the staff to work on your dream remodel project. Our team of professionals will be with you every step of the way. Visit the "how it works" section of our website here to learn more.

At Above & Beyond Concepts, we take great pride in providing an elite level of communication to our clients. Our exceptional Admin Executives will keep you informed at every step of the way, ensuring no surprises and a constant level of communication that goes above and beyond. As part of this open and honest dialogue, our team is always delighted to hear your feedback.

We pride ourselves on offering a fair and honest quote up front. We go to great lengths to avoid hidden or additional charges. In extremely rare cases, a renovation project may hit an unforeseen cost. This will be communicated clearly to you, explaining why and how it happened. We are committed to offering service recommendations that are both cost effective and the best solution to the issue.

Above & Beyond Concepts specializes in commercial remodels. Our elite team has years of experience in this field and are ready to provide you with a free and fast consultation. No project is too big, or too small. Throughout the entire process, our team will remain in constant communication with you to appraise you of project progress. We consider this level of feedback just one of the many ways we go above and beyond for our clients.

Yes. Through the years we have worked on many condo renovation projects. We are used to dealing with strata management, and are happy to work within the policies they set out. This experience has taught our team the value of protecting common areas, allowing us to cultivate great working relationships and testimonials from building managers and stratas.

Yes. We have one of British Columbia’s most well-respected noise reduction experts ready to assist, and perform the required work to the highest standards.

We are currently working on setting up systems to accommodate work in these regions. Stay tuned for further details. Currently, we can ship supplies to both of these regions.

Our in-house design team will consider the location of services and support structures and will design a space to not only fits your needs and desires, but also to minimize the cost and complexity. We provide complete design/build services!

Request a quote for your project!